Legal

PRIVACY POLICY, TERMS OF SERVICE & USE OF COOKIES

Privacy Policy
Last updated: 14 October 2025 Effective date: 14 October 2025

Introduction

Welcome to Madison & Wolfe, a brand owned and operated by Madison Media Group LTD (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website www.madisonandwolfe.com, interact with our content, purchase products, or use our services.
Madison Media Group LTD is a company registered in England and Wales. Registered address: 85 Great Portland Street, First Floor, London, W1W 7LT. Email: hello@madisonandwolfe.com
We act as the Data Controller for all personal information collected through this website.

Definitions

* “Personal Data” means any information that can identify you directly or indirectly.
* “Processing” means any action performed on your data (collection, storage, sharing, etc.).
* “Website” means www.madisonandwolfe.com.
* “Services” refers to any products, consultancy, branding, digital marketing, or related services offered by Madison & Wolfe.

Information We Collect

We may collect and process the following categories of information:
A. Information You Provide Directly
When you complete a form, make a purchase, or contact us, we may collect:
* First and last name
* Business name
* Email address
* Social media handles or website URLs (if applicable)
* Billing or delivery address (where relevant)
* Payment details (processed securely through Shopify or Stripe)
* Any additional information you choose to include in messages or forms
B. Information Collected Automatically
When you use our website, we may collect:
* IP address
* Browser type and device information
* Pages visited and time spent on site
* Cookies and other tracking technologies (see Section 10)
C. Information from Third Parties

We may receive information from third-party providers such as Shopify, Stripe, or analytics platforms. This may include transaction details, payment confirmations, or aggregated usage data.

How We Use Your Information

We use your personal data for the following purposes:
* To process and fulfil your orders or service agreements
* To respond to enquiries and provide customer support
* To send invoices, proposals, or contracts
* To deliver marketing communications or newsletters (only if you have opted in)
* To improve our website, services, and customer experience
* To comply with legal and financial obligations
* To prevent fraud, misuse, or unauthorised access
We only process personal data where we have a lawful basis to do so under the UK GDPR:
Purpose Lawful Basis
Service delivery & client communication Performance of a contract
Marketing communications Consent
Record-keeping & compliance Legal obligation
Analytics, fraud prevention, and service improvements Legitimate interest

Marketing & Communications

We send marketing emails and newsletters only to individuals who have explicitly opted in to receive them.
All email marketing is managed via Flodesk, our chosen email marketing platform. You can view their privacy policy here: https://flodesk.com/legal/privacy-policy
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly at hello@madisonandwolfe.com.
We never sell or rent your information to third parties.

Payment Processing

Payments made through our online store are processed securely via Shopify and Stripe. We do not store or have access to your full card details.
You can review their privacy policies here:
* Shopify Privacy Policy
* Stripe Privacy Policy

Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and accounting obligations.
* Transaction records are retained for up to 6 years (for tax purposes).
* Marketing data is retained until you withdraw consent or unsubscribe.
* Website analytics data is retained for a shorter, aggregated period.
Once data is no longer required, it will be securely deleted or anonymised.

Data Sharing

We may share limited personal data with trusted third parties who help us operate our business, including:
* Email service provider (Flodesk)
* Payment processors (Shopify and Stripe)
* Website hosting, analytics, and security providers
* Professional advisors such as accountants or legal representatives
All partners are required to handle your data securely and in accordance with applicable data protection laws. We do not allow third parties to use your data for their own marketing purposes.

International Transfers

Some of our service providers (such as Shopify or Flodesk) may transfer data outside the UK or European Economic Area (EEA). When this occurs, we ensure adequate safeguards are in place, such as:
* UK-approved Standard Contractual Clauses
* Data transfer agreements consistent with UK and EU law
* Providers located in countries with adequacy decisions (e.g. the United States under UK Extension to the EU–US Data Privacy Framework)

Cookies & Tracking Technologies

Our website uses cookies to enhance your experience and understand how visitors use our site.
Cookies help us:
* Enable basic site functionality
* Analyse website traffic and usage trends
* Improve site performance
You can manage your cookie preferences through your browser settings at any time. Disabling cookies may affect website functionality.
If you use Shopify services through our store, Shopify may also set cookies in accordance with their Cookie Policy.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:
* Right of access – Request a copy of the information we hold about you.
* Right to rectification – Correct any inaccurate or incomplete data.
* Right to erasure – Ask us to delete your data when it’s no longer necessary.
* Right to restrict processing – Request limits on how we use your data.
* Right to object – Object to certain types of processing (e.g. marketing).
* Right to data portability – Request your data in a structured, machine-readable format.
* Right to withdraw consent – Withdraw consent for marketing at any time.
To exercise these rights, contact hello@madisonandwolfe.com. We may need to verify your identity before fulfilling your request. We aim to respond within one month.
If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Data Security

We implement appropriate technical and organisational measures to safeguard your personal data, including:
* Secure servers and encrypted transmissions (SSL)
* Limited access to authorised personnel only
* Regular monitoring and data protection reviews
While we take every reasonable step to protect your data, no system is entirely immune to risk. You share data with us at your own discretion.

Children

Our website and services are not intended for children under the age of 16. We do not knowingly collect or store personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Links to Other Websites

Our website may contain links to third-party websites or social media platforms. We are not responsible for the content, security, or privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on this page. If material changes are made, we may notify you via email or a website notice.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
Madison Media Group LTD 85 Great Portland Street, First Floor London, W1W 7LT United Kingdom 📧 privacy@madisonandwolfe.com

Cookie Policy
Last updated: 14 October 2025

Introduction

This Cookie Policy explains how Madison & Wolfe, operated by Madison Media Group LTD, uses cookies and similar technologies on www.madisonandwolfe.com.
Cookies help us provide you with a better, more personal browsing experience and allow us to analyse how visitors use our website.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help remember your preferences, improve functionality, and enhance performance.
Cookies can be:
* Session cookies – deleted when you close your browser.
* Persistent cookies – remain on your device for a set period or until deleted.
* First-party cookies – set by our website.
* Third-party cookies – set by other providers (e.g., analytics or payment services).

Types of Cookies We Use

Type Purpose Examples
Essential Cookies Required for the site to function properly — e.g., to remember your consent preferences or process secure transactions. Shopify cookies, cookie consent banner
Performance & Analytics Cookies Help us understand how visitors use the website and improve design and content. Data is aggregated and anonymous. Google Analytics, Shopify Analytics
Functionality Cookies Remember choices such as language or preferences to personalise your experience. Persistent site preferences
Marketing Cookies May be used to deliver relevant ads or measure marketing effectiveness (only where applicable). Shopify/Flodesk tracking cookies

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. You may delete existing cookies or block new ones, but some parts of the site may not function correctly if you do.
For more detailed guidance, visit:
* www.aboutcookies.org
* www.allaboutcookies.org
If you use our Shopify store, Shopify may also set cookies in accordance with their Cookie Policy.

Updates to This Policy

We may update this Cookie Policy from time to time. Updates will be reflected with a revised “Last updated” date at the top of this page.

Contact Us

For questions about our Cookie Policy or data practices, please contact: 📧 privacy@madisonandwolfe.com

Terms of Service
Last updated: 14 October 2025

Introduction

Welcome to Madison & Wolfe, operated by Madison Media Group LTD (“we”, “us”, “our”). These Terms of Service govern your use of our website www.madisonandwolfe.com and any products or services purchased from us.
By accessing this website, you agree to be bound by these Terms. If you do not agree, please refrain from using our site or services.
Company details: Madison Media Group LTD, 85 Great Portland Street, First Floor, London, W1W 7LT. Registered in England & Wales. Email: hello@madisonandwolfe.com

Use of Our Website

You agree to use our website and materials only for lawful purposes. You must not:
* Copy, distribute, or reproduce any content without permission.
* Attempt to interfere with or disrupt the website or its security.
* Use our materials for any commercial or competing purpose.
We reserve the right to suspend or restrict access to the website at any time for maintenance or misuse.

Our Services and Products

We provide branding, digital marketing, audits, consultancy services, and related digital products. All services are delivered under mutually agreed scopes, proposals, or contracts.
Digital products and templates are for personal or business use only and may not be resold, shared, or redistributed.

Pricing and Payment

All prices are listed in GBP (£) unless otherwise stated. Payments may be made via Shopify, Stripe, or invoice as specified.
Payment must be received before delivery of any digital product or service unless otherwise agreed in writing.
We reserve the right to change prices at any time, but such changes will not affect orders already placed.

Refunds and Cancellations

Due to the digital nature of our products, all sales of downloadable items are final and non-refundable.
For service-based projects, refunds or cancellations are subject to the terms outlined in your specific client agreement or proposal. If you need to cancel a service, please contact us at hello@madisonandwolfe.com as soon as possible.

Intellectual Property

All content, text, graphics, brand assets, templates, designs, and materials on this website are the property of Madison Media Group LTD, unless otherwise stated.
You may not copy, reproduce, distribute, or modify any materials without our prior written consent.
Any brand assets or materials created for clients under paid projects become the client’s property only once full payment has been received, unless otherwise agreed in writing.

Limitation of Liability

While we strive to ensure all information on this website is accurate and up to date, we make no warranties of any kind, express or implied.
We will not be liable for:
* Any loss or damage arising from your use of this website,
* Business interruption, loss of profit, data, or goodwill,
* Third-party actions or events beyond our reasonable control.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under UK law.

External Links

Our website may contain links to external websites or resources. We are not responsible for the content, accuracy, or privacy practices of these third-party sites.
Visiting such links is at your own discretion and risk.

Confidentiality

Any information shared with us through enquiries or during client work will be treated as confidential and will not be shared with third parties without consent, unless required by law.

Governing Law

These Terms and any disputes arising from them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction.

Updates to These Terms

We may revise these Terms of Service from time to time. The latest version will always be available on this page with an updated “last revised” date.

Contact

For questions about these Terms, please contact: 📧 hello@madisonandwolfe.com